News

Payment methods January 26, 2024 16:38

BIGGGG apologies. We're having trouble with our payment gateway system and are currently only able to receive payments via direct transfer or PayPal.

Thanks for your patience whilst we try to work away around this issue!


Limited stock.. more colours coming soon! August 17, 2022 23:09

We've had a busy winter filling orders to all our valued customers.. but alas, it's left us short of stock!

Rest assured, new colours will be added in the coming months.. but in the mean time, please make a selection from our reduced range knowing that we're working hard to replenish stocks.

 

Love and thanks,

The TherlmalEyes Team


NEW DESIGNS COMING SOON!!!! July 23, 2020 15:17

New designs are on their way.. by the end of August a flood of options will return!

packaging.. part 2! March 4, 2019 00:00

If you've noticed the plastic packaging that ThermalEyes comes in has reduced in size, you're not the only one! Unbeknownst to us, the source we use for our packaging reduced the dimensions of the bag.. leading to our stock having a more squished appearance!

Rest assured, our product hasn't changed in size, and the slightly more' squished' nature of the product will not affect its function in the slightest.


Packaging.. it's all about reduce, reuse, recycle. February 25, 2019 00:00

Ever wondered why you receive your order in a wine box, baked beans box or delivery carton? Maybe not, but if you have it's because we here at ThermalEyes are doing our bit to support the environment and re-use packaging materials. Not only does it save on costs that we can then pass on to you, it also helps to reduce unwanted waste.

Welcome to our newest stockist.. and first pharmacy! February 18, 2019 16:40

A big welcome to our newest stockist, Marketcity Pharmacy in Canning Vale.. please make them feel welcome by dropping by, saying hello and thanking them for stocking ThermalEyes (oh.. and buying them among your other pharmacy needs!).

New delivery method.. SENDLE! September 20, 2017 09:08

We're trialling a new delivery method to hopefully improve delivery times. We currently use Australia Post.. and they've not been up to the ThermalEyes standards! 

Let us know what you think of 'Sendle' for delivery times and service as they are a smaller business who support the small business' of Australia!


AutumnWinter 2017 collection is now available. April 29, 2017 16:58

Hopefully you've noticed some new designs and have found a new favourite! We've made sure to stock up on plenty of each design so as not to sell out too soon. Watch this space for a few 'special editions' coming soon..

A change to our label location October 24, 2016 20:41

If you've ordered some heat packs recently, you may have noticed that the label has changed position. This may not seem terribly important.. and it isn't! The product is the same product you know and love, made by hand by the same manufacturer (that is.. the one and only sewer/optometrist/business owner/slave/boss/yours truly).

Focus group August 3, 2016 11:00

We recently had the pleasure in holding our first focus group session... And what an evening it was! Facilitated by our in-house management consultant, the participants shared their experiences in managing dry eye patients and provided feedback about product design, whilst enjoying a selection of wine and canapés. 

We're still working through all the information gained by this evening, but one thing we definitely know is that we look forward to hosting more of these groups.. knowledge IS power after all!


Spring styles coming soon! July 27, 2016 20:14

Spring is almost sprung.. almost.. and with that 'almost' comes some new styles that are almost ready for ordering! 10 new styles about to hit shelves in the coming weeks.. been hankering for an Eiffel Tower print? we've got you covered.. more of an apple kinda guy? you'll not be disappointed.. liked 'Wall St' but wanted something a little more purple? well you watch out!

How we choose fabrics. April 16, 2016 00:00

I must say, I LOVE choosing fabrics.. for myself.. but choosing fabrics for ThermalEyes is a challenge! If it were up to me, they'd all be bright, cheery and mostly yellow.. but alas, these aren't always so popular! Luckily for you, we've one sensible person in the business who has the sense to reign me and choose some more tasteful and even manly designs!

A shout out to our collaborators! April 9, 2016 00:00

A big THANK YOU to our collaborators for the AW2016 range- one Miss Tahleya (aka 'The T Bird') and one Mrs Julia (aka 'J is for Julia').

AutumnWinter 2016 is here! April 2, 2016 19:10

It's that time of the year when the weather is starting to change.. there's a subtle chill in the air and the mornings are getting darker. Yep, we're officially in Autumn! What better time then to release our next line of designs in the ThermalEyes range? With more quirky names and fun designs, you're sure to find one to suit your tastes.

Something for everyone December 6, 2015 19:29

We've been busy sourcing new fabrics and designs.. hopefully something that will interest everyone! Whether you're a Star Wars nerd, love Hello Kitty cosplay or are proud to show your colours, we've got a bit of everything.

Newness is here! October 13, 2015 08:50

Welcome to the new range of ThermalEyes designs. A new selection of colours and styles, including some more 'manly stuff' for you blokes out there who are sick of all the flowers! Watch this space for more to come..

How did you hear about ThermalEyes? August 1, 2015 12:38

With help from our amazing customers and awesome stockists around the country, your favourite little therapeutic heatpack manufacturer is growing!  We are keen to learn a little bit more about you and your ThermalEyes experience so we can make it even better.

[powr-survey label="Enter a Label"]


Heat packs needing a home.. can you help? April 19, 2015 19:07

So many colours, so many designs, so many choices! How will you decide.. 


Winter is coming... April 12, 2015 19:00

What better way to celebrate the return of Game of Thrones AND treat Meibomian Gland Dysfunction (aka dry eye) than a snuggly wuggly warm heat pack for your eyes?


About those names... March 15, 2015 18:07

Why go for a dull description when you can have a bit of fun! We could have just called them 'gingham - pink' or 'hat pattern, blue'.. but that would have been boring. So we got creative... my personal favourite - 'Beyoncé's Child' (Blue Ivy… get it!).

Tell us which one's your favourite... or email us your naming suggestions with a pic of a pattern style and we'll see what we can do!


ThermalEyes online store goes live! March 15, 2015 17:30

Welcome to our brand new online store!  We're pretty excited to finally be open to the public.

The paint is still fresh on the walls, so if you see anything that isn't quite right... let us know and we'll get right on it.